Policy Updated: July 2025
Refund & Cancellation
Transparent policies for worry-free proxy usage. We guarantee fair treatment with clear guidelines.
3-Day Guarantee
- Full refund within 72 hours
- For first-time purchases only
- ≤1GB bandwidth usage
Non-Refundable
- Renewals & repeat purchases
- Policy violations
- Special offers/discounts
Cancellations
- Anytime via dashboard
- No prorated refunds
- Service continues until period end
1 Refund Process
Submit Request
Email [email protected] with order details
Review Period
1-2 business days for verification
Refund Issued
Processed to original payment method
2 Common Questions
Contact our support team before your 3-day window ends. We may extend your trial period in special cases.
Common reasons include: usage beyond 1GB, multiple refund requests, or violation detection in our logs.
Yes! We offer plan upgrades/downgrades with prorated credits. This avoids refund processing delays.
Refund Methods
Credit/Debit Cards
3-5 business days. Appears as reversal on your statement.
PayPal
24-48 hours. Returns to your PayPal balance.
Cryptocurrency
7-10 days. Refunded in USD equivalent at processing time.
