1. Parties
This Privacy Policy is provided by ProxiesSeller (“we”, “our”, or “us”). It describes how we collect, use, maintain, and disclose information from our customers, visitors to our websites, and, in some cases, visitors to our customers’ websites (“Users”) when using our proxy services.
For the purposes of the General Data Protection Regulation (GDPR), ProxiesSeller acts as a Data Controller for personal data processed in connection with the Services. Certain verification and monitoring functions (such as identity, email, or device verification) may be performed by trusted third-party processors under GDPR-compliant Data Processing Agreements (DPAs).
2. Acceptance of the Policy
You accept this Privacy Policy by using our website (the “Site”), placing an order for Services, creating an account, or joining our email list.
3. Legal Basis for Processing
The GDPR provides several legal bases that allow processing of personal data. We process data under one or more of the following:
- Consent (Art. 6(1)(a) GDPR) where you have given consent
- Contract necessity (Art. 6(1)(b) GDPR) to provide the Services and manage your account
- Legal obligation (Art. 6(1)(c) GDPR) such as compliance, tax, or regulatory duties
- Legitimate interests (Art. 6(1)(f) GDPR) such as securing the network, preventing fraud and abuse, improving reliability, and enforcing our Terms, provided your rights do not override those interests
4. Security
We implement technical, physical, and administrative safeguards designed to protect personal information against loss and unauthorized access, use, or disclosure. Access to personal data is restricted to authorized staff and service providers who need it to perform their roles.
- Encryption in transit (e.g., TLS where applicable)
- Encrypted storage for sensitive account data
- Role-based access control and least-privilege principles
- Infrastructure patching and vulnerability mitigation
- Audit and security monitoring for abuse prevention
Passwords are stored in encrypted/hashed form following industry-standard practices.
5. Information We Collect
We collect different categories of data depending on how you interact with the Services:
- Email address and account credentials
- Billing references, invoices, transaction IDs
- Support messages and contact preferences
- IP address (for security and abuse prevention)
- Device/browser identifiers and session data
- Plan configuration and usage metrics (bandwidth, status)
- Payment tokens or invoice references
- We do not store full card details
- Payment processing is handled by third-party providers
- Identity and email verification results
- Fraud-prevention and risk signals
- KYC/AML checks may be performed by trusted vendors when necessary for compliance
6. No-Logs Policy
We respect privacy and operate a strict no-logs approach for proxy traffic content. We do not intentionally collect, store, or monitor:
- Browsing activity or visited websites
- Destination IP addresses or ports
- DNS requests or queries
- Content of internet traffic routed through our proxy servers
We may process limited technical data necessary for security, fraud prevention, service delivery, and reliability (for example, detecting abusive patterns or enforcing rate limits).
7. How We Use Your Information
We use information to provide the Services and comply with legal requirements. This includes:
- Creating and managing your account
- Delivering access to proxies and subscriptions
- Customer support and service communications
- Billing, receipts, invoices, and fraud prevention
- Service analytics to improve performance and reliability
- Enforcing our Terms, preventing misuse, and protecting our network and users
- Compliance checks (including AML/CTF and sanctions screening) if required by law or payment providers
8. Storage & Retention
We store personal data:
- If processed based on consent, until consent is withdrawn (where applicable)
- If needed for contract performance, for as long as the contractual relationship exists and as required by legal retention periods
- If processed based on legitimate interests, for as long as necessary unless your deletion/anonymization interests prevail
- If required by law (e.g., tax or commercial obligations), until those obligations expire
9. International Data Transfers
Some service providers (such as cloud infrastructure or payment processors) may process data outside your country or outside the European Economic Area (EEA). Where required, we ensure appropriate safeguards are in place, such as adequacy decisions, Standard Contractual Clauses (SCCs), or other lawful transfer mechanisms.
10. Your Rights (GDPR)
Depending on your location and applicable law (including GDPR), you may have the right to:
- Access your personal data and understand how it is processed
- Request correction of inaccurate data
- Request restriction of processing in certain cases
- Request data portability for data you provided, processed by automated means on the basis of consent or contract
- Object to processing based on legitimate interests
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority (we recommend contacting us first to resolve issues quickly)
11. Deleting Personal Information
You may request deletion of your personal information. We will attempt to accommodate such requests. However, we may retain certain information where retention is required by law (for example, compliance, tax, AML/CTF obligations) or where it is necessary to establish, exercise, or defend legal claims.
12. Changes to the Policy
Material changes to this Policy will take effect no earlier than 30 calendar days from the date we notify you by email and/or via your account dashboard. Non-material updates take effect upon publication on our website.
You agree that we may communicate with you electronically for purposes of this Policy. If you do not agree to changes, we will maintain and use personal information previously collected in accordance with the Policy in force as of that date.
Contact
If you have questions about this Privacy Policy or our data handling, please contact us: